Connect WhatsApp, Instagram and TikTok in one unified platform built for LATAM eCommerce merchants. Power your business with artificial intelligence.
Stop sending messages one by one. Create personalized bulk campaigns and reach thousands of customers instantly through the official messaging APIs of WhatsApp, Instagram and TikTok.
Automatic synchronization of orders and shipping with one click. Agents see customer history next to every conversation.
Smart automatic responses and conversation management in real time. Operates strictly within platform-allowed messaging windows.
Organize your marketing assets in albums and send them across channels with full multi-tenant isolation.
Connect via Meta's official Cloud API per merchant. Conversations, templates and 24-hour customer-care window fully respected.
Manage Instagram DMs alongside other channels. Includes story replies, post shares and media messages.
OAuth-authorized per merchant. Inbound webhooks for messages and account events, replies strictly within the 24-hour customer-initiated window.
InvoxLab is operated as a technology company headquartered in Colombia, serving eCommerce merchants across Latin America.
Our product is a multi-tenant Software-as-a-Service platform delivered over the web. We integrate with messaging APIs from Meta (WhatsApp, Instagram) and TikTok, plus eCommerce platforms like WooCommerce, to give merchants a single operational view of their customer conversations.
We do not resell, share or expose platform user data outside the merchant tenant who owns each conversation. Retention is limited to what merchants need for legitimate customer service, and deletion can be requested at any time.
Partnerships, integrations, press, or product questions.
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